常见问题

What taxes and service charges do I pay?

Tax on villas at Soneva Fushi stands at 29.92%. This is based on your room rate, and includes a 10% Service Charge, 2% Carbon Offset Tax, and 16% Goods and Services Tax. There is an additional USD 6 per person per night Green Tax for food and beverages, transfers and other resort facilities, such as the spa.

Where is Soneva Fushi located?

Soneva Fushi is located on the private island of Kunfunadhoo in the Baa Atoll, a UNESCO World Biosphere Reserve in the Maldives. At 1,400 by 400 metres, it is one of the Maldives’ largest island resorts.

What is Soneva Fushi time?

At Soneva Fushi, we set our clocks forward by one hour ahead of Malé time so that our guests can enjoy more daylight hours. Malé time is UTC +5. During Ramadan, the clocks at Soneva Fushi shift back to Malé time.

When is the best time to visit?

The Maldives is an all-season destination, with a tropical climate, sunshine-filled days and temperatures averaging 30°C all year round. Diving is good at any time of the year, however the monsoon season (May-October) is the best season for manta rays and other marine life due to the higher quantities of plankton.

Will I need any vaccinations?

Vaccinations are only required for visitors travelling to the Maldives from a region where yellow fever and cholera are endemic. For all other guests, no vaccinations are needed.

Is there a doctor on site?

We have a resort nurse available 24/7 at Soneva Fushi. The nearest medical clinic is on the neighbouring island of Eydhafushi, which is less than 10 minutes away by speedboat. For conditions requiring further medical attention, there is a hospital in Malé.

What airport should I fly to?

You can fly into Velana International Airport in Malé, the capital of the Maldives.

What happens when I arrive at Velana International Airport?

Upon exiting the doors after luggage collection, you will be met by Soneva’s Airport Representative holding a sign with ‘Soneva’. They will escort you to either the lounge or the seaplane/domestic terminal for departure.

Can I land my private jet at the local airport?

Yes, but you will need prior authorisation before entering the Maldives, which can be arranged through a jet handler in Malé. The length of the runway at our local airport on Dharavandoo island is 1,200 metres, which is long enough to accommodate most medium-sized jets.

Can I leave luggage in the Soneva Lounge?

There are no storage facilities at the Soneva Lounge, however there are secure locker facilities at the International Airport. Lockers can be rented for less than USD 10 per day. This can be arranged upon arrival at the airport. Please ask Soneva’s airport representative for assistance.

How do I get to Soneva Fushi from Malé?

Transfers are arranged by our Reservations Team, and flights can also be arranged via our website booking engine. There are two ways to reach Soneva Fushi from Malé: a seaplane from Malé International Airport direct to Soneva Fushi (recommended), or a domestic flight from Malé International Airport to Dharavandhoo Airport, followed by a 12-minute speedboat ride to Soneva Fushi.

Both flights take approximately 30 to 40 minutes, however the prices are different. The seaplane only operates during the day, with the last flight leaving at 17H00. The last domestic flight to Dharavandhoo Airport is at 23H15.

所有已预订并支付 Soneva 水上飞机，但改乘 Manta Air 水上飞机往返马累的客人，将获得度假村积分作为补偿，旺季每人每次航行价值 150 美元（净价），淡季每人每次航行价值 100 美元（净价）。度假村积分可用于兑换餐饮、体验和 Soneva Soul 护理，第三方和零售店除外。

Why does the seaplane only fly during the day?

As seaplanes land on and take off from water, they will only fly from sunrise to sunset.

When arriving into the Maldives, please plan to arrive at Malé by 15H30 local time if you would like to reach Soneva Fushi by seaplane on the same day. If you are unable to arrive by that time, you can spend the night in Malé or take an internal flight to the nearby Dharavandhoo Airport and arrive at the resort by speedboat.

For guests departing from Soneva Fushi, seaplane flights can be arranged for international flights scheduled for a departure time after 09H00 until approximately 16H30.

At what altitude does the seaplane fly? The seaplane flies at an altitude between 2,100 to 6,500 feet. This varies with different payloads and the number of people on each flight.

What happens if I arrive in Malé late at night?

The last domestic flight from Malé to Dharavandhoo Airport is at 23H15. If you arrive too late to make this connection, you can arrange an overnight stay at either the Hulhule Island Hotel at the airport or Hotel Jen Malé. The first seaplane of the following day will depart for Soneva Fushi at 09H00. Our airport representative will meet you upon your arrival and assist you with any transfers.

What is the baggage allowance on the seaplane?

The standard weight is 25 kg per person, including hand luggage. If you have more luggage, please let our Reservations Team know in advance. There is no baggage allowance for infants under two on the seaplane.

Do infants require their own seat?

Transfers for infants below the age of two are free of charge. Due to legal safety requirements, there is no separate seat allocation for infants under two on the seaplane.

Can I charter a private seaplane?

Yes, we offer a private seaplane charter. The cost of a private charter on Soneva Seaplane (9 seats) is USD 9,350 per one way trip, which includes a CIP service.

Manta Air also offers a regular 14 seat charter, including CIP services, at USD 6,750 per one way trip. All prices include taxes.

Can I arrange a speedboat transfer direct from Malé to Soneva Fushi?

We advise against speedboat transfers from Malé – the journey takes approximately 2.5 hours by sea, and can be rough.

What are the speedboat transfer fees from other resorts?

Speedboat transfers can be arranged from the following resorts at an additional cost, plus 23.2% tax.

Baa Atoll, Royal Island Resort (3.2 NM, 7 mins) US$ 175 Baa Atoll, Dusit Thani (6.2 NM, 15 mins) US$ 225 Baa Atoll, Reethi Beach (10 NM, 25 mins) US$ 325 Baa Atoll, Four Seasons Landaa Giraavaru (11.4 NM, 30 mins) US$ 350 Baa Atoll, Anantara Kihaavah Villas (11 NM, 30 mins) US$ 375 Kaafu Atoll, One&Only Reethi Rah (39.5 NM, 1 hr 30 mins) US$ 1,100 Kaafu Atoll, Malé (62 NM, 2 hrs) US$ 1,600 Noonu Atoll, Cheval Blanc Randheli (38.9 NM, 1 hr 20 mins) US$ 1,100

For other resorts, guests will need to return to Malé International Airport and arrange seaplane transfers directly from there.

The prices listed are for indication only and are liable to change. Please check with our Reservations team before you book.

What happens on departure from Soneva Fushi?

The exact timing for your departure will be communicated to you by your Barefoot Guardian on the evening of departure. Your luggage will be collected and you will be presented with your final bill for signing approximately one hour before you depart. Our transfer team will ensures that all guests reach Malé International Airport on time for their connecting flights.

What should I pack?

At Soneva, we believe in travelling light. Don’t get weighed down with non-essentials by following our useful packing guide:

1.把高跟鞋留在家里--我们的 "无新闻，不穿鞋 "政策不仅能让您感受脚趾间的细沙，还意味着您的行李箱将大大减轻。

2.保持休闲。从我们悠闲的氛围中汲取灵感，穿上相应的服饰。

3.不用带厚重的衣服--我们令人羡慕的气候一年四季都很温和，所以您最多只需要一件轻薄的外套或披肩。如果下雨，只需借用我们的雨衣或雨伞即可。

4.无需随洗漱用品携带驱蚊剂--我们所有的别墅都备有蚊香和润肤露。

5.想在一本好书中消磨一两个小时吗？到我们赤脚书商（Barefoot Bookseller）提供的藏书丰富的临时书店，挑选您最喜爱的书籍。我们的大多数别墅还配有自己的书架。

6.我们的目标是在我们的酒店完全杜绝使用塑料。请不要携带任何塑料制品（如水瓶）--我们用可重复使用的环保玻璃瓶提供过滤水。如果您必须携带塑料制品，我们会礼貌地要求您将其带回家。

7.请避免在出发机场用玻璃纸包裹行李。行李包装等一次性塑料制品会对自然环境造成破坏性影响，我们目前正在马尔代夫开展终止使用此类塑料制品的运动。

8.我们在所有度假村都配备了专业摄影师和摄像师，帮助您捕捉完美瞬间，因此您可以将沉重的摄影设备留在家中。如需了解更多详情和价格，请通过 [email protected] 与我们联系。

9.对于有婴幼儿的家庭，我们将为您安排所有必要的设备，如婴儿床和高脚椅。请参阅我们的抵达前表格了解更多详情，或通过 [email protected] 与我们联系。

10.如果您带着孩子旅行，就不要把他们的玩具和小玩意儿都带在身上了--年幼的客人一定会喜欢 "书房"（The Den），这是我们专门为各年龄段儿童准备的区域，包括乐高室、化妆室、电影院、音乐室、艺术和手工空间，甚至还有一个适合儿童的烹饪课程厨房。

11.需要充电？我们在所有别墅内都提供适配器，我们的电源插座是多标准的，适合各种插头和充电器。

12. If you need to stay connected to the outside world, we offer complimentary Wi-Fi at the resort. Should you wish to truly disconnect you can turn the Wi-Fi off in your villa.

13.要想听着最喜欢的音乐放松一下，只需连接别墅内的蓝牙 Bose 扬声器系统即可。每栋别墅还配有电视和 DVD 播放机。

14.计划在游览期间保持活力？我们为您准备了所需的一切，包括每栋别墅内的瑜伽垫、供各年龄段客人使用的私人自行车和三轮车，以及免费使用的非机动水上运动设备，包括桨板、独木舟、双体船和帆板。我们还在酒店内设有健身房。

15.告诉我们您最喜欢的年份酒，我们会在您抵达前为您的步入式迷你酒吧或酒窖备好存货。

16.忘带东西了？从天然防晒霜到最新款沙滩装，我们的现场精品店应有尽有。

Can I bring a surfboard with me?

Yes, you can. However, your board may not travel on the seaplane or domestic flight transfer, depending on the weight of the luggage. We have a wide range of eco-friendly, complimentary surf boards and other water sports equipment that are available for you to borrow, so we encourage you to leave your surfing equipment at home.

Can I bring/use my own drone?

We strongly advise against bringing drones to Soneva Fushi. Maintaining our guests’ privacy is our top priority, so drone use is completely banned in many areas of the resort (such as above guest villas). There are specific times and areas when drone use is permitted, which must be approved by our General Manager. If you would like to record drone footage, we recommend that you use our Digital Storyteller service.

What can I do at Soneva Fushi?

For our full list of experiences click here. To see our full Soneva Stars calendar of visiting chefs and experts, click here.

What activities are there for families?

The Den, our children’s zone, is a playground for the imagination. Click here for more information about The Den and its weekly programme of activities.

我们还为全家人提供各种独一无二的体验。

Do you offer photography or videography services?

Yes, our Digital Storytellers can accompany you however you wish, capturing whatever memories you choose. They also offer drone photography and videography.

如果您想预订我们的数字故事讲述人，请与您的赤脚监护人协调预订时间段，或联系我们的预订团队。

健身房有哪些设备？

Kinesis Personal Vision by Technogym
Cable Station by Technogym
Lat Machine by Technogym
Rowing Machine by Concept2
Two treadmills by Life Fitness
Elliptical by Life Fitness
A bicycle machine by Life Fitness
A power rack with bench by Technogym
Adjustable bench by Technogym
Dumbells of different weights by Technogym
Kettlebells of different weights by Technogym
Wellness tools of different types

Do you provide bicycles and helmets?

Yes, we provide complimentary bicycles and tricycles in every villa. Helmets are available on request.

Where can I eat at Soneva Fushi?

For our full list of dining destinations and experiences, please click here.

Do you cater to plant-based, vegans, vegetarians, coeliacs or people with special dietary requirements?

Yes, we have a wide range of menus to suit every dining requirement and our chefs can customise every meal according to your preferences (including vegetarian, plant-based, pescatarian, kosher and halal).

Do I need to book ahead for Soneva Fushi’s restaurants?

Tables at our restaurants are based on availability (excluding Mihiree Mithaa and Down to Earth for our Half and Full Board guests). You can book in advance via Reservations, or you can speak to your Barefoot Guardian if you want to book a specific restaurant during your stay.

Which restaurants are included in the Half and Full Board meal plans?

All meal plans include breakfast at Mihiree Mithaa. Guests can choose to have lunch or dinner at Mihiree Mithaa, Fresh in the Garden, Out of the Blue, Down To Earth, and Shades of Green as part of their Half Board / Full Board Meal plan. If the guests choose to dine at any other outlets, USD 100 will be credited for lunch per person, and USD 180 will be credited per dinner per person.

Are beverages included in the Half or Full Board meal plans?

No. All beverages, including juice, water and aerated and alcoholic drinks are charged separately.

Do you have an all-inclusive supplement?

Yes, Soneva Unlimited is priced at USD 1250 per adult per night (age 15 and above) and USD 625 per child per night (age 7 to 14), inclusive of taxes and service charge. The supplement is charged in addition to nightly villa rates and is not applicable for any bonus night offers. Soneva Unlimited includes endless sumptuous feasts and inspiring cuisine with visiting Michelin-starred chefs; daily rejuvenating therapies and one-of-a-kind experiences.

Can we prepare our own food in the villa kitchens?

This can be arranged on request. Please note that not all villas have kitchens so please confirm with our Reservations Team in advance.

Can I dine at Soneva Fushi if I’m not a guest?

Yes, if you make a reservation in advance through our Reservations team at [email protected]. Transfers to and from Soneva Fushi can be arranged privately or through Soneva Fushi by prior arrangement. The only exception is for the sandbank, where we only allow resort guests to dine.